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We send out an email when the order is delivered, so please refer to that for the date of when your order was delivered.

We can only accept return requests within 14 calendar days from the time you received your order.

Upon confirmation that the return has been shipped, our team will then provide you with either an in-store credit, replacements, or refund for an amount equal to the purchase price of the product you returned.

We will cover the shipping costs for the return. Once this is processed, our team will provide you with a return label for you to be able to send the product back to us.

We can process a return authorization for the product you’re not satisfied with.

Please read through the process below and the options we have to help you:

Please reach out to our customer service team we will make sure to find the best solution for you. If you’re not completely satisfied with your purchase, we are here to help.

Please keep in mind that by placing an order or making a purchase at WellBefore, you agree to the terms set forth in our Terms & Conditions. We sincerely appreciate you giving us the opportunity to keep you and your loved ones healthy with our medical supplies.Īs with any shopping experience, there are terms and conditions that apply to transactions. Thank you for trusting WellBefore with your Medical Supplies needs.